Marilyn M. Namoco

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Professional Summary

Results-driven operations and administrative professional with over 14 years of experience in business analytics, data
reporting, workflow optimization, and executive support

Marilyn M. Namoco

  • Business Operations Analyst
  • Senior Administrative Assistant
  • Customer Service Representative – Credit Cards & auto Loans
  • Customer Service Specialist for retail and ecommerce business through Phone, Email and Chat

14

YEARS OF WORKING EXPERIENCE

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+63 955-517-6828

About Me

Demonstrates advanced expertise in Excel, Alteryx, SQL, and various data visualization tools. Proven ability to streamline processes, manage large-scale reporting, and support senior leadership through a combination of analytical insight and organized coordination. Recognized for accuracy, efficiency, and a strong ability to manage competing priorities independently.

Key Acievements
  • Successfully led the automation of operational workflows using Alteryx, Xceptor, and SharePoint, resulting in reduced manual workload and improved reporting turnaround times.
  • Spearheaded the Global Leave Process Automation and Quality Hub initiatives, streamlining internal tracking and governance procedures.
  • Recognized for exceptional accuracy and efficiency in developing scorecards, operational dashboards, and audit reports.
  • Played a vital role in compliance and audit support, contributing to successful reviews and improved internal controls.
  • Promoted into progressively senior roles at JPMorgan Chase due to consistent high performance and reliability.
Key Skills!
Business Management

Advanced Excel, SQL, Alteryx, Tableau, Power BI

Google Workspace

SharePoint, Google Workspace, Microsoft Office Suite

Data Setup

Data Visualization & Dashboard Development

Workflow

Process Automation & Workflow Optimization

Performance

Performance Analytics & Operational Reporting

Executive Support

Executive Support & Calendar Management

Management

Inventory & Asset Management

Project Support

Project Support & Stakeholder Coordination

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Tools & Platforms

JIRA – Issue and project tracking tool used for workflow management and agile collaboration; Confluence – Team workspace for documentation and knowledge sharing; Notion – All-in-one workspace for notes, databases, and project tracking

Project & Workflow Management

ICDW Teradata – Enterprise data warehouse for large-scale data integration and analytics; Snowflake – Cloud-based data platform for data warehousing, querying, and reporting.

Data Warehousing & Querying

Google Workspace – Cloud productivity tools (Gmail, Docs, Sheets, Drive); Slack – Real-time messaging platform for teams; Microsoft Teams.

Collaboration & Communication

Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint – Document collaboration and management platform.

Document & Content Management

Tableau, Power BI, QlikView, QlikSense.

Visualization & BI Platforms

Alteryx, Xceptor, Excel Macros.

Reporting & Automation Tools
Professional Experience
Business Operations Analyst
JPMorganChase – Indirect Booking & Funding (February 2023 – June 2025)
Senior Administrative Assistant
JPMorganChase – Indirect Booking & Funding (May 2021 – January 2023)
Customer Service Representative – Credit Cards
JPMorganChase (May 2018 – September 2019)
More Experiences

Marilyn M. Namoco

Results-driven operations and administrative professional with over 14 years of experience in business analytics, data reporting, workflow optimization, and executive support. Demonstrates advanced expertise in Excel, Alteryx, SQL, and various data visualization tools. Proven ability to streamline processes, manage large-scale reporting, and support senior leadership through a combination of analytical insight and organized coordination. 

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